Christianbook.com’s Privacy Policy
You may
download this Privacy Policy as a PDF document by clicking here: Christianbook Privacy Policy PDF Download
Christianbook.com
Privacy Policy
This Privacy
Policy was last updated on July 6, 2023. The previous version of the Privacy
Policy can be found here.
Christianbook,
LLC, and its affiliated and subsidiary companies, respects the privacy of users
of our websites and mobile apps, including the Christianbook Reader and CBD
Reader, and is committed to disclosing our data collection practices so that
users of our websites can understand what information is collected and how it
is used.
This Privacy
Policy describes what information we collect from users of our websites and
mobile apps, including the Christianbook Reader and CBD Reader, how the
information we collect is used, under what circumstances we disclose the
information we collect, and our users’ choices regarding the information we
collect and how it is used and disclosed.
YOUR USE OF
THIS WEBSITE AND MOBILE APPS, INCLUDING THE CHRISTIANBOOK READER AND CBD
READER, INCLUDING VISITING ANY PAGE WHICH IS A PART OF THIS WEBSITE AND READING
EBOOKS ON THE CHRISTIANBOOK READER AND CBD READER, CONSTITUTES YOUR ACCEPTANCE
OF THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AND OUR WEBSITE TERMS AND
CONDITIONS WHICH ARE AVAILABLE HERE.
Information
We Collect
We collect
certain information that identifies, is linked to, relates to, describes,
references, is capable of being associated with, or could reasonably be linked,
directly or indirectly, with a particular consumer or device (“Personal
Information”).
We collect
the following categories of Personal Information:
“Identifiers”
including real name, alias, user name, account name, mobile device ID, postal
address, IP address, email address, mobile telephone number, telephone number,
fax number, and user agent.
“Personal
information categories listed in the California Customer Records statute (Cal.
Civ. Code § 1798.80(e))” including name, address, mobile telephone number,
telephone number, fax number, bank account number, credit card number, and
debit card number.
“Protected
classification characteristics under California or federal law” including
gender.
“Internet or
other similar network activity” including browsing history, search history,
information on a consumer’s interaction with a website, application, or
advertisement, and referring website.
“Geolocation
Data” including physical location or movements.
“Inferences
drawn from other personal information” including a person’s preferences and
affinities. While our focus is products, not people, the nature of our product
line means that we also collect information which could suggest your interest
in products that may be associated with a specific racial or ethnic category
and/or set of religious or philosophical beliefs.
“Purchasing
History” – we maintain a history of products you have purchased, rented, and/or
returned.
We obtain
Personal Information from the following categories of sources:
Directly
from you including, without limitation, when you: (1) open an account; (2)
complete and submit an order on our websites or from our catalogs; (3) request
a catalog; (4) submit a customer review; (5) create a registry with a Gift
Registry Service; (6) enter a contest; (7) communicate with customer service;
(8) conduct a search; or (9) subscribe to a newsletter or customer alert. The
information which we may receive and collect in connection with any of these
activities includes contact information such as your name, address, telephone
number, fax number, and email address; credit card information; names and
addresses of the parties to whom product is shipped; content of reviews and
emails sent to us; and, your password.
Automatically
from you and any devices, including mobile devices, each time you visit our
websites through cookies, web beacons, unique identifiers, and other similar
technologies, including Google Analytics.
Indirectly
from you through observing your actions on our websites or from information your
computer or mobile device transmits when interacting with our websites or
mobile applications.
From the
following categories of third party sources: Search Engines such as Google and
Bing; Social Networking sites such as Facebook, Twitter, Pinterest and
Instagram; professional mailing list companies; mailing list exchanges and
co-ops; postal and delivery services; fulfillment services; data analysis
companies; and marketing, promotional, advertising, retargeting and remarketing
service providers. Third parties may use cookies, pixels, unique identifiers
and similar technologies for online behavioral advertising, remarketing and
retargeting purposes. We receive and collect personal information from third
parties which we add to your account, such as contact information.
We receive
and collect your Internet Protocol (IP) address, geolocation data, the browser
and operating system you are utilizing, the date and time of your visit, the
pages of the site which you visit, the Internet address of the website from
which you linked to our site and any promotion identifiers contained in these
links, and the Internet address of any website to which you link from our site.
If you maintain an account with one of our websites and log onto the site using
such account information, we also receive and collect your user identification
number, user name, and password.
We also
receive and collect certain information when you communicate to us by
telephone, mail, fax, or email. We may request and receive a confirmation from
you when you receive and open an email from us.
Cookies and
other identifiers
Cookies are
small text files that websites send to your computer. A cookie can be thought
of as an Internet user’s ID card. They let the website know when the user has
returned. This lets the site bring up information relevant to that user, for
example your name, past orders, etc.
Cookies make
the interaction between users and websites faster and easier. Without cookies,
it would be very difficult for a website to allow a visitor to fill up a
shopping cart or to remember the user’s preferences or registration details for
a future visit. We use cookies to allow customers to move from one part of the
web site to another and to add items to the shopping cart without having to log
in repeatedly.
We also use
cookies to track visitors’ interest in our products. We may use this to
understand what most appeals to our customers so we can make our offers as
appropriate as possible. Browsing behavior is also used to create relevant
banner advertising with product recommendations that we believe best relate to
the items you viewed on our website. These banners are then served across other
websites that you may visit. This process is called behavioral advertising and
although the ads are individually tailored to each visitor, all cookie data is
anonymized and stored temporarily. We use the browsing behavior data to create
personal product recommendations on our website, our marketing emails and in
our printed catalog.
How we use
Personal Information
We use the
Personal Information which we collect for one or more of the following business
purposes: process, track, and fulfill your order; communicate with you
regarding your order; create a gift certificate; respond to a request for
information; send you catalogs or promotional information and material,
including information regarding products or services that may be of interest to
you; send you newsletters, customer alerts, and email; communicate with you
regarding products you have purchased; improve our websites; enhance our
customer service; track customer preferences; improve and enhance our product
selection; administer our loyalty programs; to protect the rights, property,
and safety of us, our customers, and other third parties; to evaluate or
conduct a merger, divestiture, restructuring, reorganization, dissolution, or
other sale or transfer of some or all of our assets, whether as a going concern
or as part of bankruptcy, liquidation, or similar proceeding, in which Personal
Information held by us is among the assets transferred; and to respond to law
enforcement requests and as required by applicable law, court order, or
governmental regulations.
How we share
Personal Information
We do not
sell, disclose or otherwise provide Personal Information we collect to third
parties except as described below.
We share,
disclose and provide Personal Information with our subsidiary and affiliated
companies which are owned or controlled by us or which are under common
ownership and control with us.
We share,
disclose, and provide Personal Information for a business purpose with third
party companies, service providers, agents, and subcontractors which are not
our subsidiary or affiliated companies including the following categories of
companies:
· Professional
mailing list companies (personal identifiers, purchasing history, individual
preferences & characteristics, and demographic information)
· Printers of
our catalogs and other promotional and advertising materials (purchasing
identifiers)
· Credit Card
processing companies (personal identifiers, financial information)
· Online
payment services (device & online identifiers, financial information)
· Postal and delivery
services (personal identifiers, purchasing history)
· Fulfillment
services (personal identifiers, purchasing history)
· Technology
infrastructure providers (personal identifiers, device & online
identifiers, location data; Internet, application & network activity)
· Personalization
and recommendation services (personal identifiers, purchasing history,
individual preferences & characteristics, location data)
· Tax
compliance and automation services (personal identifiers and purchasing
history)
· Companies
related to the fulfillment of eBook purchases including DRM applications and
reporting to content providers (personal identifiers, device & online
identifiers, location data; Internet, application & network activity)
· Fraud
Protection Services (personal identifiers, location data and device &
online identifiers)
· Third
parties with whom you direct us to share your Personal Information
We sell,
share, disclose, and provide Personal Information with third party companies,
service providers, agents, and subcontractors which are not our subsidiary or
affiliated companies including the following categories of companies:
· Search
Engines such as Google and Bing (personal identifiers, purchasing history,
individual preferences & characteristics, location data, demographic
information, device & online identifiers; Internet, application &
network activity)
· Social
Networking sites such as Facebook, Twitter, Pinterest and Instagram (personal
identifiers, purchasing history, individual preferences & characteristics,
location data, demographic information, device & online identifiers;
Internet, application & network activity)
· Mailing list
rentals, exchanges and co-ops (personal identifiers, purchasing history,
individual preferences & characteristics, demographic information)
· Data
analysis companies (personal identifiers, purchasing history, individual
preferences & characteristics, location data, demographic information,
device & online identifiers; Internet, application & network activity)
· Market
research companies (personal identifiers, purchasing history, individual
preferences & characteristics, location data, demographic information,
device & online identifiers; Internet, application & network activity)
· Marketing,
promotional, advertising, retargeting and remarketing service providers
(personal identifiers, purchasing history, individual preferences &
characteristics, location data, demographic information, device & online
identifiers; Internet, application & network activity)
· Providers of
text messaging marketing services (personal identifiers; purchasing history;
individual preferences & characteristics; location data; demographic
information; device & online identifiers; Internet, application &
network activity)
We share
your name, order history, address, and payment details with our brand
engagement partner when you sign up for our Rewards program for purposes of
administering that program. You can read more about the terms of our Rewards
program here: https://www.christianbookrewards.com/program-terms.
Christianbook
offers a Rewards program for a set fee per month, following a trial period.
Rewards participants receive benefits such as cash back from purchases and
shipping rebates. Please be advised that this program is available to you by
Christianbook, LLC and is operated by Clarus Commerce LLC as a service provider
of Christianbook on behalf of and for the benefit of Christianbook. As
such, Clarus Commerce will receive your name, email address, order history,
address, and payment details in order to facilitate your participation in the
Rewards program (and not for other purposes). Clarus Commerce also fulfills all
claim payouts and rebates offered through the Rewards program on behalf of
Christianbook.
If you make
a verified request to delete all of your data, we will share that request with
Clarus Commerce. Please be advised that, once we comply with your request, the
only personal information we will retain of yours is a record of your request
itself. Your order history, name, and contact information will be deleted or
anonymized along with the rest of your information, making it impossible to
administer our program as we cannot tie you to any of your past orders.
If you visit
a third party website that is operated and maintained by us on behalf of such
third parties, your personal information may be shared with such third
party. These websites may be identified by the inclusion of the third
party’s name in the URL such as www.thirdparty.christianbook.com where “third
party” would be replaced by the name or other identifier of the third party.
We may
provide our mailing list (names, addresses, and/or email addresses) and
information about individual shopping interests to other select companies whose
products or services may be of interest to you including charitable and
non-profit organizations. We may also send you catalogs or other
promotional materials on behalf of other companies. See “What are my
choices regarding my information?” below for your options regarding these other
companies.
We may in
the future sell some or all of our assets and/or business units, in which case,
customer information may be one of the assets transferred.
We may
disclose any information that we collect if required by law or valid order of a
court or other governmental authority or to protect the health and safety of
our employees or the general public.
How is
Personal Information Secured?
Sensitive
information which we receive and collect from you is secured using encryption
technology such as Transportation Layer Security (TLS) technology. This
technology prevents information which is transmitted over the Internet from
being intercepted and read by unauthorized parties. All information is stored
on secured computers to which access is restricted.
How can I
access my Personal Information?
Personal
information may be accessed by logging onto Your Account Page of
Christianbook.com and/or Biblesinbulk.com if you have previously registered on
these websites and you may also track orders and recent account activity.
What are my
choices regarding my Personal Information?
You can
review, modify, update, and delete certain information contained in Your
Account by logging onto Your Account page of Christianbook.com and/or
Biblesinbulk.com.
If you
purchase products or services from our websites without opening an account, you
may indicate that you do not wish to receive catalogs, emails, or other
communications from us or from other companies during the purchase ordering
process.
If you visit
or use Christianbook.com and you do not wish to receive promotional emails from
us, you can indicate this by changing Your Email Preferences in the Account
section of the Christianbook.com website or by sending an email to
"unsubscribe@christianbook.com" with the word "unsubscribe"
included in the subject field or by calling us toll free at 1-800-CHRISTIAN
(1-800-247-4784, US and Canada; 1-978-977-5000 all other countries), or by
writing us at Christianbook Mail Preference Service, P.O. Box 7000, Peabody, MA
01961-7000. Please specify in your correspondence that you do not want to
receive future email notices from Christianbook.
If you visit
or use Christianbook.com and you wish to be removed from our mailing list,
please send an email to "customer.service@christianbook.com", call us
at 1-800-CHRISTIAN (1-800-247-4784, US and Canada; 1-978-977-5000 all other
countries), or write to us at Christianbook Mail Preference Service, P.O. Box
7000, Peabody, MA 01961-7000. Please specify in your correspondence that you do
not wish to receive mailings from Christianbook.
If you visit
or use Christianbook.com and you prefer that we do not share any of your
information with other companies, you can indicate this by sending an email to
us at "customer.service@christianbook.com", by calling us at
1-800-CHRISTIAN (1-800-247-4784, US and Canada; 1-978-977-5000 all other
countries), or by writing to us at Christianbook Mail Preference Service, PO
Box 7000, Peabody, MA 01961-7000. Please specify in your correspondence that
you do not want us to share your address with other companies. If you are
already receiving unwanted mailings, please provide us with your exact name and
address.
If you visit
or use Christianbook.com and you do not wish to receive catalogs, emails, or
other promotional materials from other companies, you can indicate this by
sending an email to us at "customer.service@christianbook.com", by
calling us at 1-800-CHRISTIAN (1-800-247-4784, US and Canada; 1-978-977-5000
all other countries), or by writing to us at Christianbook Mail Preference
Service, PO Box 7000, Peabody, MA 01961-7000. Please specify in your
correspondence that you do not want us to share your address with other
companies. If you are already receiving unwanted mailings, please provide us
with your exact name and address.
If you visit
or use Biblesinbulk.com and you do not wish to receive promotional emails from
us, you can send an email to customer.service@biblesinbulk.com, call us toll
free at 1-800-944-6360, or write us at BiblesinBulk.com, PO Box 3477, Peabody
MA 01960. Please specify in your correspondence that you do not want to receive
future email notices from BIB.
If you visit
or use Biblesinbulk.com and you wish to be removed from our mailing list, you
can send an email to customer.service@biblesinbulk.com, call us toll free at 1-800-944-6360,
or write us at BiblesinBulk.com, PO Box 3477, Peabody MA 01960. Please specify
in your correspondence that you do not wish to receive mailings from BIB.
If you visit
or use Biblesinbulk.com and you prefer that we do not share any of your
information with other companies, you can send an email to
customer.service@biblesinbulk.com, call us toll free at 1-800-944-6360, or
write us at BiblesinBulk.com, PO Box 3477, Peabody MA 01960. Please specify in
your correspondence that you do not want us to share your address with other
companies. If you are already receiving unwanted mailings, please provide us
with your exact name and address.
If you visit
or use Biblesinbulk.com and you do not wish to receive catalogs, emails, or
other promotional materials from other companies you can send an email to
customer.service@biblesinbulk.com, call us toll free at 1-800-944-6360, or
write us at BiblesinBulk.com, PO Box 3477, Peabody MA 01960. Please specify in
your correspondence that you do not want us to share your address with other
companies. If you are already receiving unwanted mailings, please provide us
with your exact name and address.
If you visit
or use Homeschoolcompass.com and you do not wish to receive promotional emails
or newsletters from us, please unsubscribe directly from the promotional email
or newsletter or you may send an email to hello@homeschoolcompass.com. Please
specify in your email that you do not wish to receive future promotional emails
or newsletters from Homeschoolcompass.com.
Third
parties, including Facebook, may use cookies, web beacons, and other storage
technologies to collect or receive your personal information from this web site
and elsewhere on the Internet and use that information to provide measurement
services and target ads. Like many retailers, Christianbook contracts with
service providers to serve or send advertisements on our behalf. We work with
these advertising service providers that collect information across various
channels for purposes of delivering more relevant advertising to you. Our
advertising service providers may place or recognize a cookie on your computer,
device, or directly in our communications, and we may share personal
information with them if you have submitted such information to us, such as
your name, postal address, email address, or device ID. Our advertising service
providers may link the information we share with them to the cookie stored on
your browser or device and collect information such as your IP address, browser
or operating system type and version, and demographic or shopping information.
Our advertising service providers use this information to recognize you across
different channels and platforms over time to assist us with our operations
including for advertising, analytics, attribution, and reporting purposes. Many
of Christianbook’s advertising and marketing service providers are members of
the Network Advertising Initiative (NAI), or the Digital Advertising Alliance
(DAA), and have agreed to honor consumers’ requests to opt-out of
behavior-based online advertising submitted through those organizations’
websites. To learn more about your choices regarding this type of data
collection or to opt-out of interest-based advertising by members of the NAI or
the DAA, please visit NAI
Consumer Opt Out or Your Ad
Choices. If you are a resident of the EU, you may opt-out of the
collection and use of your personal information for ad targeting by accessing
the mechanism available at Your Online
Choices.
Most web
browsers automatically accept cookies but you can usually modify your browser
settings to decline cookies. However, doing so may prevent you from accessing
all functionality of the sites. Please see “Cookies and other identifiers,”
above, for more information on cookies and our recognition of browser settings
and signals.
Underage
users
This website
is not intended for people under the age of eighteen (18) years. If you are
under the age of eighteen (18) years, you may use this web site and purchase
products and services through the use of this web site only with the
involvement and under the supervision of a parent or legal guardian. We do not
knowingly collect Personal Information from people under the age of eighteen
(18) years. If you are under the age of eighteen (18) years, do not use or
provide any information on this Website. If we learn we have collected or
received Personal Information from a person under the age of eighteen (18)
years without verification of parental consent, we will delete that
information.
Links to
other websites and third-party advertisers
Our sites
include links to other websites, some of which may not be our subsidiary or
affiliated companies and we are not responsible for their actions or
activities. We encourage you to review the privacy and security policies of
these websites and advertisers.
Questions
and concerns
If you have
any questions or concerns regarding this privacy policy you may call us
toll-free at 1-800-CHRISTIAN (1-800-247-4784, US and Canada; 1-978-977-5000 all
other countries) or you may send an email to customerservice@christianbook.com,
if you are a customer of or visiting or using Christianbook.com, or you may
call us toll-free at 1-800-944-6360, if you are a customer of or visiting or
using Biblesinbulk.com, or you may send an email to hello@homeschoolcompass.com
if you are a customer of or visiting or using homeschool compass.com.
Changes to
Privacy Policy
We reserve
the right, in our sole discretion, to modify and amend this Privacy Policy in
any manner at any time by posting a change notice on our Website.
For
California Residents Only
Notice of
Collection
Categories
of Personal Information
Category:
“Identifiers” including real name, alias, user name, account name, mobile
device ID, postal address, IP address, email address, mobile telephone number,
telephone number, fax number, and user agent.
Business
Purpose for Collection and Use: Process, track, and fulfill your order;
communicate with you regarding your order; create a gift certificate; respond
to a request for information; send you catalogs or promotional information and
material, including information regarding products or services that may be of
interest to you; send you newsletters, customer alerts, and email; communicate
with you regarding products you have purchased; improve our websites; enhance
our customer service; track customer preferences; fraud detection; tax
compliance; and improve and enhance our product selection.
Shared with
Third Parties? Yes
Retention
Period: We will only retain your information for as long as is necessary for
the purposes set out in this policy (including to
provide, advertise, or market services to you), as may be required by law
(including for tax and accounting purposes), or as otherwise communicated to
you. We conduct periodic reviews to ensure that your personal
information is not kept longer than necessary, adequate, or relevant for our
expressed purposes.
Category:
“Personal information categories listed in the California Customer Records
statute (Cal. Civ. Code § 1798.80(e))” including name, address, mobile
telephone number, telephone number, fax number, bank account number, credit
card number, and debit card number.
Business
Purpose for Collection and Use: Process, track, and fulfill your order;
communicate with you regarding your order; create a gift certificate; respond
to a request for information; send you catalogs or promotional information and
material, including information regarding products or services that may be of
interest to you; send you newsletters, customer alerts, and email; communicate
with you regarding products you have purchased; improve our websites; enhance
our customer service; track customer preferences; and improve and enhance our product
selection.
Shared with
Third Parties? Yes
Retention
Period: We will only retain your information for as long as is necessary for
the purposes set out in this policy (including to provide, advertise, or market
services to you), as may be required by law (including for tax and accounting
purposes), or as otherwise communicated to you. We conduct periodic reviews to
ensure that your personal information is not kept longer than necessary,
adequate, or relevant for our expressed purposes.
Category:
“Protected classification characteristics under California or federal law”
including gender.
Business
Purpose for Collection and Use: Send you catalogs or promotional information
and material, including information regarding products or services that may be
of interest to you; send you newsletters, customer alerts, and email;
communicate with you regarding products you have purchased; improve our
websites; enhance our customer service; track customer preferences; and improve
and enhance our product selection.
Shared with
Third Parties? Yes
Retention
Period: We will only retain your information for as long as is necessary for
the purposes set out in this policy (including to provide, advertise, or market
services to you), as may be required by law (including for tax and accounting
purposes), or as otherwise communicated to you. We conduct periodic reviews to
ensure that your personal information is not kept longer than necessary,
adequate, or relevant for our expressed purposes.
Category:
“Internet or other similar network activity” including browsing history, search
history, information on a consumer’s interaction with a website, application,
or advertisement, and referring website.
Business
Purpose for Collection and Use: Send you catalogs or promotional information
and material, including information regarding products or services that may be
of interest to you; send you newsletters, customer alerts, and email; improve
our websites; enhance our customer service; track customer preferences; and
improve and enhance our product selection.
Shared with
Third Parties? Yes
Retention
Period: We will only retain your information for as long as is necessary for
the purposes set out in this policy (including to provide, advertise, or market
services to you), as may be required by law (including for tax and accounting
purposes), or as otherwise communicated to you. We conduct periodic reviews to
ensure that your personal information is not kept longer than necessary,
adequate, or relevant for our expressed purposes.
Category:
“Geolocation Data” including physical location or movements.
Business
Purpose for Collection and Use: Process, track, and fulfill your order;
communicate with you regarding your order; create a gift certificate; respond
to a request for information; send you catalogs or promotional information and
material, including information regarding products or services that may be of
interest to you; send you newsletters, customer alerts, and email; communicate
with you regarding products you have purchased; improve our websites; enhance
our customer service; track customer preferences; fraud detection; and improve
and enhance our product selection.
Shared with
Third Parties? Yes
Retention
Period: We will only retain your information for as long as is necessary for
the purposes set out in this policy (including to provide, advertise, or market
services to you), as may be required by law (including for tax and accounting
purposes), or as otherwise communicated to you. We conduct periodic reviews to
ensure that your personal information is not kept longer than necessary,
adequate, or relevant for our expressed purposes.
Category:
“Inferences drawn from other personal information” including a person’s
preferences and affinities. While our focus is products, not people, the nature
of our product line means that we also collect information which could suggest
your interest in products that may be associated with a specific racial or
ethnic category and/or set of religious or philosophical beliefs.
Business
Purpose for Collection and Use: Process, track, and fulfill your order;
communicate with you regarding your order; create a gift certificate; respond
to a request for information; send you catalogs or promotional information and
material, including information regarding products or services that may be of
interest to you; send you newsletters, customer alerts, and email; improve our
websites; enhance our customer service; track customer preferences; and improve
and enhance our product selection.
Shared with
Third Parties? Yes
Retention
Period: We will only retain your information for as long as is necessary for
the purposes set out in this policy (including to provide, advertise, or market
services to you), as may be required by law (including for tax and accounting
purposes), or as otherwise communicated to you. We conduct periodic reviews to
ensure that your personal information is not kept longer than necessary,
adequate, or relevant for our expressed purposes.
Category:
“Purchasing History” – we maintain a history of products you have purchased,
rented, and/or returned.
Business
Purpose for Collection and Use: Process, track, and fulfill your order;
communicate with you regarding your order; create a gift certificate; respond
to a request for information; send you catalogs or promotional information and
material, including information regarding products or services that may be of
interest to you; send you newsletters, customer alerts, and email; communicate
with you regarding products you have purchased; improve our websites; enhance
our customer service; track customer preferences; tax compliance; and improve
and enhance our product selection.
Shared with
Third Parties? Yes
Retention
Period: We will only retain your information for as long as is necessary for
the purposes set out in this policy (including to provide, advertise, or market
services to you), as may be required by law (including for tax and accounting
purposes), or as otherwise communicated to you. We conduct periodic reviews to
ensure that your personal information is not kept longer than necessary,
adequate, or relevant for our expressed purposes.
For
California, Colorado, Connecticut, and Virginia Residents Only
Your Privacy
Rights
· Request to
Opt-out: We do not sell your Personal Information to third parties. However, we
do share it for the marketing purposes we’ve described above. You have the
right to direct us not to share data for purposes of cross-context behavioral
marketing (residents of California), or the right to opt out
of the processing of personal data for purposes of targeted advertising (residents
of Colorado, Connecticut, and Virginia). You may click on the “Your
State-Specific Privacy Choices” Link on our
homepage to exercise your right to opt-out, or you may call us toll-free at
1-800-CHRISTIAN (1-800-247-4784, US and Canada; 1-978-977-5000 all other
countries), if you are a customer of or visiting or using Christianbook.com, or
you may call us toll-free at 1-800-944-6360, if you are a customer of or
visiting or using Biblesinbulk.com, or you may send an email to hello@homeschoolcompass.com if you
are a customer of or visiting or using homeschool compass.com. If exercised,
the decision to opt-out will be valid for 12 months, at which time we may
request that you authorize the sale of personal information again.
· Request to
Know: You have the right to know whether we are processing your Personal
Information and request that we disclose a report of your Personal Information,
including the categories and specific pieces of personal information we have
about you, the categories of sources from which the personal information has
been obtained, the business or commercial purpose for collecting, selling, or
sharing personal information, and the categories of third parties to whom we
disclose personal information (as well as which categories of information were
disclosed). Any such data should be provided in a format easily understandable
to the average consumer, and to the extent technically feasible, in a
structured, commonly used, machine-readable format. For additional information
and to request your report, you may click on the “Your
State-Specific Privacy Choices” Link on our
homepage or you may call us toll-free at 1-800-CHRISTIAN (1-800-247-4784, US
and Canada; 1-978-977-5000 all other countries), if you are a customer of or
visiting or using Christianbook.com, or you may call us toll-free at
1-800-944-6360, if you are a customer of or visiting or using Biblesinbulk.com,
or you may send an email to hello@homeschoolcompass.com if you
are a customer of or visiting or using homeschool compass.com.
· Request to
Delete: You have the right to request that we delete your Personal Information.
Once we receive and verify your request, we will delete (and direct our service
providers to delete) your Personal Information from our records, unless an
exception applies. For additional information and to request deletion of your
Personal Information, you may click on the “Your State-Specific Privacy
Choices” Link on our homepage or you may call us
toll-free at 1-800-CHRISTIAN (1-800-247-4784, US and Canada; 1-978-977-5000 all
other countries), if you are a customer of or visiting or using
Christianbook.com, or you may call us toll-free at 1-800-944-6360, if you are a
customer of or visiting or using Biblesinbulk.com, or you may send an email
to hello@homeschoolcompass.com if you
are a customer of or visiting or using homeschool compass.com.
· Request to
Correct: You have the right to request that we correct, rectify and/or update
any of your Personal Information that is incorrect, incomplete or out of date.
If you have created an online account, you may edit your Personal Information
at any time. For additional information and to request that we correct, rectify
and/or update your Personal Information, you may click on the “Your
State-Specific Privacy Choices” Link on our
homepage or you may call us toll-free at 1-800-CHRISTIAN (1-800-247-4784, US
and Canada; 1-978-977-5000 all other countries), if you are a customer of or
visiting or using Christianbook.com, or you may call us toll-free at
1-800-944-6360, if you are a customer of or visiting or using Biblesinbulk.com,
or you may send an email to hello@homeschoolcompass.com if you
are a customer of or visiting or using homeschool compass.com.
· Right to
Limit: By your purchase of religious-themed products, Spanish-language books,
or works by African-American authors, we may collect certain Personal
Information which may be considered Sensitive Personal Information, to the
extent such information could be used to reveal your racial or ethnic origin
and/or your religious or philosophical beliefs.
- If you are a resident of California, You have the right to direct that we limit the use of
such Sensitive Personal Information to those uses which an average
consumer reasonably expects is necessary for us to perform the services
and provide the goods requested, to help ensure data security, for
non-personalized advertising, customer service, and quality control. For
more detail, pleases see paragraphs (2), (4), (5), and (8) of subdivision
(e) of Section 1798.140 of the CPRA and any accompanying regulations
adopted pursuant to subparagraph (C) of paragraph (19) of subdivision (a)
of Section 1798.185 of the CPRA. - If you are a resident of Colorado, Connecticut, or Virginia,
Christianbook will not share your order information with
carefully-screened third parties in order to make offers and
recommendations to you regarding additional products and services that
may be of interest, unless we receive your consent to do so. Any
offers will be made based on the nature of your purchased products, not
based on any inference we make as the result of such purchases.
For
additional information and to make choices regarding the use of your Sensitive
Personal Information, you may click on “Your State-Specific Privacy
Choices” Link on our homepage or you may call us
toll-free at 1-800-CHRISTIAN (1-800-247-4784, US and Canada; 1-978-977-5000 all
other countries), if you are a customer of or visiting or using
Christianbook.com, or you may call us toll-free at 1-800-944-6360, if you are a
customer of or visiting or using Biblesinbulk.com, or you may send an email
to hello@homeschoolcompass.com if you
are a customer of or visiting or using homeschool compass.com.
How to
Exercise Your Privacy Rights
When you
contact us to exercise your rights to know, delete, or correct your personal
information, we will verify your identity by having you send us a copy of a
current utility bill showing your name and address (unless the subject of the
request to correct is your name or address, in which case we will work with you
to find another means of verifying your identity). We will then verify
your request by asking you to confirm the action(s) to be taken by phone call
or a response to an email. With a request to correct, we may require
information from you to demonstrate that our data is incorrect. This
information shall only be used and/or maintained by the business for the
purpose of correcting your personal information and to comply with any
record-keeping obligations we may have under the law.
You may use
an authorized agent to exercise any of the rights above. In order to have an
authorized agent exercise any of your rights on your behalf, you or your
authorized agent must provide us with signed written permission from you to
your authorized agent authorizing the agent to exercise these rights on your
behalf or with a copy of a lawful power of attorney. When an authorized agent
exercises any of these rights on your behalf, we will verify your identity by
having your authorized agent send us a copy of a current utility bill showing
your name and address. We will then verify the request by asking the authorized
agent to confirm the action(s) to be taken by phone call or a response to an
email. For avoidance of doubt, parents may make a verifiable request on behalf
of their minor child to exercise any consumer rights described in this policy.
You may make
a verifiable consumer request up to two times within a 12-month period, without
charge. Unfortunately, we cannot respond to your request to delete or correct
or provide you with personal information if we cannot verify your identity or
authority to make the request and confirm that the personal information relates
to you. Making a verifiable consumer request does not require you to create an
account with us. We will only use personal information provided in a verifiable
consumer request to verify the requestor’s identity or authority to make the
request.
We try to
respond to a verifiable consumer request within 45 days of its receipt, and an
opt-out request/request to limit the use of sensitive information will be
processed within 15 days. If we require more time to respond to a verifiable
consumer request, we will inform you of the reason and extension time period
(up to 90 days). If you have an account with us, we will deliver our response
to the email associated with that account. If you do not have an account with
us, we will deliver our response by mail or electronically, at your option. The
response we provide will also explain any reasons we cannot comply with a
request, if applicable.
(For
residents of Colorado, Connecticut, and Virginia only) You have a
right to appeal any denial of a consumer right. If your request is denied in
whole or in part, you have the right to appeal your decision within 30 days. We
will review and respond to your request within 45 days, and if your appeal is
denied, we will provide you with an explanation of our reasons and a
description of any further rights you may have at that time.
Non-Discrimination
Statement/ Right to Equal Service
We will not
discriminate against you for exercising your rights as a consumer under any
applicable laws. Unless permitted by law, we will not:
· Deny you
goods or services.
· Charge you
different prices or rates for goods or services, including through discounts or
other benefits, or imposing penalties.
· Provide you
a different level or quality of goods or services.
· Suggest that
you may receive a different price or rate for goods or services or a different
level or quality of goods or services.
We may offer
you certain financial incentives permitted by law that can result in different
prices, rates, or quality levels. Any legally-permitted financial incentive we
offer will reasonably relate to your Personal Information’s value and contain
written terms that describe the program’s material aspects. Participation in a
financial incentive program requires your prior opt in consent, which you may
revoke at any time.
For EU and
EEA Residents Only
We recognize
and respect our EU and EEA customers’ rights to access, correct, request the
deletion of, and/or request that our use of your personal information be
restricted in accordance with applicable law. We also strive to ensure
that the personal information we collect is and remains accurate and up to
date.
Your rights
subject to applicable law regarding your personal information include:
· The right to
know what personal information we maintain about you
· The right to
be provided a copy of your personal information in a commonly used and machine
readable format upon your written request
· The right to
request that any incorrect, incomplete or out of date information be corrected
and/or updated
· The right to
object to the processing of your personal information
· The right to
request that your personal information be deleted or to request restrictions on
how we use this personal information (this right is determined and could be
restricted by applicable law and may impact your ability to access and/or use
some of our services)
You can
review, modify, update, and delete certain personal information by logging onto
Your Account page of our websites. You should update your information
immediately if it changes or is inaccurate or incomplete. If you make a
public posting, you may not be able to change or remove it.
We will
comply with any right you may have under applicable law to access, modify,
erase, or restrict the use of your personal information. To request
access to your personal information, to request that your personal information
be modified, to request that your personal information be erased, or to request
that the use of your personal information be restricted, please send an email
to privacyrequest@christianbook.com, or send an email to hello@homeschoolcompass.com if you are a customer of or
visiting or using homeschool compass.com, and include in your email your first
and last name, your site user name, your email address, your country of
residence, and a description of your request regarding your personal
information. Please include in the subject line of your email: “EU
Privacy Request”. You should be aware that fees may apply if permitted by
applicable law. Where you have a right under applicable law to request
access to your personal information, to request that your personal information
be modified, to request that your personal information be erased, or to request
that the use of your personal information be restricted, we may have the right
to decline such access or to deny your request regarding the modification,
erasure, or restriction on the use of your personal information in accordance
with and as allowed by applicable law.
If you
request that the processing of some or all of your personal information be
terminated or you withdraw your consent, where applicable, to our use and
disclosure of your personal information for the purposes explained in this
privacy notice, we may not be able to offer you all of the services and
customer support which we provide to our authorized users and customers.
When
requested, we will close your account and remove your personal information from
view as soon as reasonably possible based on recent account activity and in
accordance with applicable law.
You are contracting
with Christianbook, LLC, of 140 Summit Street, Peabody, Massachusetts 01960
USA. The company you are contracting with is your data controller, and is
responsible for the collection, use, disclosure, retention and protection of
your personal information in accordance with this privacy notice and applicable
law. When required by applicable law, we have appointed a Data Protection
Officer to be responsible for this privacy policy.